Lake of the Ozarks Vacation Rentals: Rental Management FAQ's

As an experienced vacation rental management company at the Lake of the Ozarks, we get some commonly asked questions from time to time. Your Lake Vacation thought it would be beneficial to answer a few of those questions in this week's blog. If you have any questions that are not in this blog regarding our rental management services, please call our vacation rental company at the Lake of the Ozarks at 573-365-3367.

Rental Management FAQ's

What services do you provide for your commission?

We provide all the marketing & advertising including print, web and e-blasts.
We handle the accounting including monthly statements and end of year 1099’s.
We pay the state sales tax & the local lodging tax on your behalf.
We book and arrange guest reservations as well as screen guests.
We schedule all housekeeping services.
We provide inspections of each property prior to guest arrival.
We schedule repairs, carpet cleaning and general maintenance.
We provide feedback on your property & offer interior design guidance.

What does it cost to join your rental program?

There is no fee to join our program.
We use a Schlage Keyless Entry system. The cost is $150.00 including installation.
We set the property with towels, soaps & supplies. There is a one-time fee depending on the size of the property ranging from $35.00 to $75.00.
We get professional pictures of your property. The cost is $200.00.

Who supplies the towels and linens?

At our Knolls and Lazy Days properties we supply all of the towels & linens which is paid for by a 2% use fee that each guest pays.
At our other properties we currently supply all of the towels and starting in 2019 we will supply all of the linens as well. We just instituted the 2% use fee on these properties and are currently building up that fund.

How do you advertise and market your properties?

We primarily advertise on the internet on popular websites like HomeAway, VRBO, FlipKey & Tripadvisor. In addition, we operate three websites of our own that attract visitors.
We also advertise on the CVB website, funlake.com, which is the most popular site at the Lake.
We market our properties to our past guest & inquiry list of more than 8,000 contacts.
We advertise in the Lake of the Ozarks Vacation Guide available online & in print form.
We spend more than $30,000.00 annually advertising our properties.

How do you handle damage to my property?

Each of our guests either purchases our damage protection plan or they are required to post a deposit.
If a guest accidentally damages something it will be covered under our damage protection plan, up to $3000.00.
If a guest intentionally damages something or is completely negligent we will charge their deposit or credit card on file.
Each owner must also have insurance that covers vacation rentals in place on their property.

If you own a property at the Lake of the Ozarks and would like an experienced property manager to take care of it for you, give us a call. Your Lake Vacation has been at this since 1986. We are an experienced company and are here for you!